On Saturday, I came in to Desert Wind HD, just to see what was out there for me as far as buying a new bike. I had no idea I would be treated as well as I was. Larz was the man! He took the time to get to know my riding style, where I go to cruise, and helped me pick the bike that was best for me. Which ended up with a brand new 2019 XL883N. AND I COULDN’T BE MORE HAPPIER! This bike is an absolute machine, tons of power, and enjoyment to cruise on the highway. And not only is the bike awesome, but Larz, Bryan, everyone down there made my first ever Harley experience memorable! THANK YOU for getting me on this hot. And thanks for playing Depeche Mode for me when I rang the bell! Cheers!
I really like the staff at this location! They're fun, laid-back, & deal-fighters to the core! They really work with ur situation & try their best to figure it all out for u! I definitely look forward to working them in the future!
Greatest bike buying experience everFast friendly and they make you feel like family Marcus was my salesman and does excellent work very knowledgeable and goes the extra mile for the customer If I ever feel the need to purchase and HD it will be here
I had a ball there your employees rock
first got in contact with Lucy at Desert Wind on trying to upgrade from my 2011 Road King to a "newer" Road Glide. She was very professional and listened to and found what I was looking for. I'm not from the Phx area and had to trailer my bike 3 hours for appraisal and to see what they could do for me. I walked in and to be honest was expecting to ride back out on my old Road King. I was greeted by everyone and the staff seemed very friendly and professional. I came in contact with Scott who I spoke to briefly over the phone who turned me over to Steel and Johnny. These dudes knew their stuff and were very courteous and respectful of my time. It wasn't long after the test rides came into play and numbers were ran. The offer on my trade was more than I anticipated and what started as a trade up to a "newer" Road Glide turned into a deal I couldn't pass up on a brand new Road Glide Special. The follow up by them has been amazing. Text and calls from Dallas to check on my trip home and from Steel to make sure my bikes running great and that I didn't have any questions about it. This is a top notch dealership in my opinion and it was a great buying experience as well. Big thank you to Lucy, Scott, Johnny, Steel, Dallas and everyone over at Desert Wind for a great bike and great experience!!
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